Question 1

What are some of the features of the machine?

Accepted Answer

Our machines offer:
Credit/debit card reader in addition to taking cash and coins
Daily remote monitoring so we know if a product selection is running low drinks cold overnight if no employees are working
Energy-saving mode can be used so no power is wasted keeping
Ability to program machine to provide employee discounts (e.g. to reward employees working on weekends)
SmartCard technology – we can upload/change machine settings quickly
Capability to add Entrée/Side Dish Vendor to machine for healthy meal options
Machines are compliant with the 2012 American’s With Disabilities Act (ADA) guidelines for vending machines
Machines are proudly made in the USA

Question 2

Does our company have to pay for the machine?

Accepted Answer

Not a dime. Machines are provided at absolutely NO cost to your business. In fact, not only do we provide the machine, we service and stock it on a regular basis.

Question 3

Who stocks the machine?

Accepted Answer

We do. We will monitor, stock and service the machine as often is necessary. Each of our operators are well trained to ensure that the quality of service provided is far superior to anything you may have experienced before with other machines. We are local residents of your community and are therefore eager to share our commitment to offering healthy products to your employees/customers.

Question 4

How many machines can you provide to our business – more than one?

Accepted Answer

This depends on several factors. First we need to evaluate the volume of foot traffic on a daily basis. Next, we need to consider if there is competition from other vending machines located in your business if you have any. If these two factors confirm there’s enough demand for an additional machine, we will be happy to supply one to your business. Some locations such as large schools, businesses, colleges, etc. may have enough demand for multiple machines.

Question 5

What types of healthy products will be stocked in the machines?

Accepted Answer

The healthy products we provide are all national name brand items. These are the same products you can find on the shelves of your local health food grocers such as Whole Foods, Trader Joes, etc. Many of these healthier products are now going mainstream and can be found on the shelves of traditional grocery stores and even convenience stores.  Not only do the products we offer provide healthier alternatives, but they also taste great and people really love eating them!

Question 6

Do we have to sign an agreement?

Accepted Answer

We ask that you sign a basic agreement that outlines the relationship between your location and us – just so everyone is comfortable.  This contract has no time commitment. It basically states that we will be responsible for keeping the machine stocked and maintained.

Question 7

What training have you received?

Accepted Answer

We have gone through extensive training in several areas – including the operation and maintenance of the machine, nutritional guidelines, product management, inventory control, product sampling, etc.  But the main thing is customer service – we are here to serve you and the patrons of the machine.  We will provide you with a business card and a label on the machine with our local contact information should you ever need it.

Frequently Asked Questions